Annette Jones+FollowWhy Jimmy John’s lost a loyal customerOrdering your favorite sandwich should be simple, but one college student’s Jimmy John’s experience turned into a headache. After receiving the wrong sandwich, she asked for a refund—only to be met with sarcasm and a runaround from the staff. Even after providing all the details, she was told it would take hours to process a refund for a $10 meal, and never saw her money back. Many in the comments shared similar stories, saying this kind of customer service is becoming the norm. Has anyone else noticed customer service slipping at their favorite spots? #Food #CustomerService #JimmyJohns00Share