Imagine being trapped on an 11-hour flight next to someone who downs 10 mini Bacardis, gets sick all over you, and you can’t even switch seats because the plane’s packed. That’s what happened to Bruce McKenzie, and British Airways’ big solution? A £50 voucher or some Avios points. Would you accept that after being stuck in someone else’s mess for hours? #News #BritishAirways #TravelNightmare