Turns out, the difference between a phone repair and a full replacement at the Apple Store might just be a cracked screen—literally. A Boston man walked in with only the back of his iPhone shattered and was told he’d have to wait weeks for a repair. But when he smashed the front screen too, the staff swapped his phone out in just 30 minutes! It’s a quirky look at Apple’s policies and how some folks get creative with tech support. Anyone else ever tried something like this, or had a surprising Apple Store experience? #Tech #Boston #iPhone